Travel Restrictions

Provide travellers with the comprehensive resources they need to understand where and when they can travel as borders open.
Benefits

Ever-changing travel and health restrictions are a lot to navigate.

Make sure every passenger is good to go.

Increase Customer Satisfaction

Personalize travel restrictions by destination and nationality, and enable customers to adjust travel plans accordingly.

Reduce Customer Inquiries

Get API access to up-to-date global travel changes and automatically notify customers.

Manage Operational Risk

Without proper documentation, travellers risk being denied boarding and travel providers risk loss of revenue and government fines.

Offer a value-added customer offering.

Anticipate and answer your traveller’s questions before they ask.
Where can I travel?
Show eligible flights based on government regulations and travel restrictions using the web widget or white label site
New
What do I need to know before booking?
Advise travellers on the latest travel restrictions for specific destinations such as shelter in place and quarantine measures.
New
What do I need to know after booking?
Alert travellers to the changes in travel restrictions for specific destinations such as shelter in place and quarantine measures.
New
Do I have to quarantine upon arrival?
Notify customers about new health procedures and mandatory international or domestic quarantine measures.

Features

Sherpa aggregates the latest restrictions, safety procedures and documentation requirements from thousands of sources including Government Websites, Tourism Boards, W.H.O. and many more.
Visa, travel restrictions, quarantine, health declaration, passport requirements for international and domestic trips.
Trip information based on origin and destination, travel history and more.
Multilingual support across 14 languages, including English, Spanish, German.
Enables multiple applications at once.
Robust queries based on travel date, travel history, trip purpose and more.
Subscribe to keep updated with specific destinations
Why the world’s leading travel brands partner with us

“Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.”

 
Matthias Knobloch, Condor, International Marketing Manager B2C

Annabelle Porter,
Customer Service Officer

“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”

Craig Nagy, G Adventures, Technology Director, Customer Systems

Annabelle Porter,
Customer Service Officer

“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”

Akos Toth-Mate, Skyscanner, Engineering Manager

Annabelle Porter,
Customer Service Officer

Frequently Asked Questions

What is an eVisa?

An eVisa, or electronic visa, is an official government document. It is a digital visa issued without a physical label in the bearer’s passport. The eVisa is linked to the individual’s passport number and must be presented before travel.

What languages do you support?

Our eVisa application is translated to 5 languages; our travel restrictions tool is localized to 14 languages including Spanish, German, and Simplified Chinese. ‍ We are able to launch new languages quickly based on partner demand. Need a language we don't currently support? Contact us.

What countries are covered?

Our database has visa requirements for all nationalities going to all destinations. This includes paper visas, eVisas and eTAs, and transit visa requirements. ‍ We can help travellers apply for any eVisas. Today there are 64 countries with an active eVisa. By 2021, over 110 countries will require eVisas.

Are your products accessible?

Yes

Do you have duty of care information like earthquakes etc?

No, we currently do not have this information.

Who uses this product?

American Airlines

Who uses this product?

Icelandair, G Adventures

Who uses this product?

American Airlines, CWT, Star Alliance

How often is information updated?

Data refresh rates depend on the data itself and vary from hours to a month. Data that is time-sensitive like advisories and restrictions are more frequently refreshed than other information. Information sources, when they were last checked are included as part of the API response.

How often is information updated?

Data refresh rates depend on the data itself and vary from hours to a month. Data that is time-sensitive like advisories and restrictions are more frequently refreshed than other information.

Where do you get your data?

Our data is gathered from various trusted sources. Most of the information comes directly from Governments, Travel Organizations & Services.

How does your commercial model work?

We work off a revenue share model with our partners based on facilitating eVisa applications for their customers.

How many countries have eVisas?

Today there are 64 countries with an active eVisa. There will be over 110 by 2021. Sherpa currently supports eVisa applications to 13 countries.

How many countries are supported?

194 destinations

How many languages are supported?

4: English, Spanish, German, Portuguese

How many languages are supported?

15: Arabic, Danish, German, English, Spanish, Finnish, French, Icelandic, Italian, Dutch, Norwegian, Polish, Russian, Swedish and Simplified Chinese

How many languages are supported?

English and Spanish.

Do you cover regional and domestic information?

Not yet. USA, Canada & Australia coming soon.

Enhance your experience

Open the world.

Keep your customers up to date on travel restrictions and safety requirements.
Get a demo

You choose how you will work with us.

Get up and running quickly with embeddable widgets, intuitive APIs, or our white-label solution.

Sherpa API

Using a single API call, retrieve visa, passport and transit requirements, country restrictions and vaccination advisories. Fully integrated mobile and desktop experience.

Embeddable Widget

Display visa and documentation requirements on your website or customer management platform. Perfect for pilot projects.

White-Label Website

Offer your travellers all the information available in the Requirements API as a white-label website. Ideal for teams with limited development resources.