Travel Restrictions

Benefits
Ever-changing travel and health restrictions are a lot to navigate.
Increase Customer Satisfaction
Reduce Customer Inquiries
Manage Operational Risk
Offer a value-added customer offering.





Why the world’s leading travel brands partner with us
“Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Customer Service Officer
Frequently Asked Questions
What is an eVisa?
An eVisa, or electronic visa, is an official government document. It is a digital visa issued without a physical label in the bearer’s passport. The eVisa is linked to the individual’s passport number and must be presented before travel.
What languages do you support?
Our eVisa application is translated to 5 languages; our travel restrictions tool is localized to 14 languages including Spanish, German, and Simplified Chinese. We are able to launch new languages quickly based on partner demand. Need a language we don't currently support? Contact us.
What countries are covered?
Our database has visa requirements for all nationalities going to all destinations. This includes paper visas, eVisas and eTAs, and transit visa requirements. We can help travellers apply for any eVisas. Today there are 64 countries with an active eVisa. By 2021, over 110 countries will require eVisas.
How does your commercial model work?
We work off a revenue share model with our partners based on facilitating eVisa applications for their customers.


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