Travel Restrictions
Benefits
Ever-changing travel and health restrictions are a lot to navigate.
Increase Customer Satisfaction
Reduce Customer Inquiries
Manage Operational Risk
Offer a value-added customer offering.
Features
Why the world’s leading travel brands partner with us
“Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Customer Service Officer
Frequently Asked Questions
What is an eVisa?
An eVisa, or electronic visa, is an official government document. It is a digital visa issued without a physical label in the bearer’s passport. The eVisa is linked to the individual’s passport number and must be presented before travel.
What languages do you support?
Our eVisa application is translated to 5 languages; our travel restrictions tool is localized to 14 languages including Spanish, German, and Simplified Chinese. We are able to launch new languages quickly based on partner demand. Need a language we don't currently support? Contact us.
What countries are covered?
Our database has visa requirements for all nationalities going to all destinations. This includes paper visas, eVisas and eTAs, and transit visa requirements. We can help travellers apply for any eVisas. Today there are 64 countries with an active eVisa. By 2021, over 110 countries will require eVisas.
Are your products accessible?
Yes
Do you have duty of care information like earthquakes etc?
No, we currently do not have this information.
Who uses this product?
American Airlines
Who uses this product?
Icelandair, G Adventures
Who uses this product?
American Airlines, CWT, Star Alliance
How often is information updated?
Data refresh rates depend on the data itself and vary from hours to a month. Data that is time-sensitive like advisories and restrictions are more frequently refreshed than other information. Information sources, when they were last checked are included as part of the API response.
How often is information updated?
Data refresh rates depend on the data itself and vary from hours to a month. Data that is time-sensitive like advisories and restrictions are more frequently refreshed than other information.
Where do you get your data?
Our data is gathered from various trusted sources. Most of the information comes directly from Governments, Travel Organizations & Services.
How does your commercial model work?
We work off a revenue share model with our partners based on facilitating eVisa applications for their customers.
How many countries have eVisas?
Today there are 64 countries with an active eVisa. There will be over 110 by 2021. Sherpa currently supports eVisa applications to 13 countries.
How many countries are supported?
194 destinations
How many languages are supported?
4: English, Spanish, German, Portuguese
How many languages are supported?
15: Arabic, Danish, German, English, Spanish, Finnish, French, Icelandic, Italian, Dutch, Norwegian, Polish, Russian, Swedish and Simplified Chinese
How many languages are supported?
English and Spanish.
Do you cover regional and domestic information?
Not yet. USA, Canada & Australia coming soon.
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