eVisas as an ancillary service
Benefits
Diversify your revenue sources
Improve customer experience
Mitigate trip disruptions
Avoid documentation fines
The eVisa Opportunity
Transform this requirement into an ancillary revenue opportunity while building your brand as a trusted source.
Why choose sherpa°
Enterprise solution
We work with the world’s largest travel brands in over 50 countries and offer 30+ languages & locales.
We work off a revenue share model with our partners based on facilitating eVisa applications to their customers.
Through our partner success team and dedicated partner success portal, we aim to help you achieve your goals.
We are SOC 2, Type II certified, one of the world's highest recognized standards of information security regulation.
Distributed team of over 80 employees across 10 countries to provide the best experience for partners and travellers.
Proprietary technology
The first automated eVisa application processing system built to support the scale required by the world’s largest travel companies.
Ongoing testing to optimize the eCommerce conversion funnel and reduce application friction points for travellers.
Faster application completion rates through passport scanning and auto-fill from trip itinerary.
Not all government application portals have the same layout or requirements so we pre-screen traveller applications to spot errors and reduce application rejections.
Customer-centricity
Travellers rate our eVisa service with a +70 Net Promoter Score and 4.8/5.0 stars on Trustpilot.
By automating our processes, we keep our eVisa convenience fees cost-effective and never charge high Priority Service fees.
We offer international currencies and multiple payment options via Stripe.
Our streamlined application platform is optimized for all browsers and devices.
Features
Why the world’s leading travel brands partner with us
“Our customers were frustrated by hard-to-understand immigration and consulate websites. With sherpa°, we are now able to offer our customers a seamless and hassle-free travel experience all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Customer Service Officer
Your questions, answered.
What is an eVisa?
An eVisa, or electronic visa, is an official government document permitting a foreign national to enter a country. Unlike a paper visa, an eVisa is issued digitally, without a physical label in the bearer’s passport. Applying online is faster, more accessible, secure, and less expensive than applying for a paper visa.
Contact Us PageWhy work with us?
Our expertise is international travel. We have a global mindset and perspective and are trusted by the biggest names in the travel industry. We work across multiple verticals—airlines, airports, OTAs and TMCs—which provides us with a level of expertise and industry learnings that only experience can provide. We develop and maintain our products and continually iterate to improve the traveller experience and our partners’ results.
Contact Us PageWhy offer eVisas?
Deliver customer value two ways. First, we take the complexity out of the application process by standardizing and modernizing the application form to make it less intimidating and, therefore, easier for the traveller to apply. We use modern tools like document scanning and auto-fill to help make the application process faster. Second, navigating potentially fraudulent visa sites that have high fees is confusing for travellers. Providing them with a credible partner to help process their application builds your brand trust and customer loyalty.
Contact Us PageIs the eVisa market growing?
It’s a growing market. Since 2019, the number of countries mandating eVisas has doubled. By 2023, over 150 countries will offer eVisas, including the new Schengen Area, ETIAS. This means an estimated 1 in 2 international travellers will require an eVisa before departure.
Contact Us PageWhat is your commercial model?
We work off a revenue share model with our partners. Contact us to determine the size of your eVisa opportunity based on your traveller data.
Contact Us Page
Diversify your revenue
Unlock eVisa ancillary revenue
Our solutions
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