Our Story

We’re sherpa°—your guide to providing travel identification requirements so your customers can move freely, wherever life takes them.

Travel inspires us.

Life doesn’t happen standing still. A wedding in Delhi. Business in Berlin. A reunion somewhere the family hasn’t quite agreed on yet. Life, and everything that makes it meaningful—connection, opportunity, experiences—requires the freedom to move. And that can bring big challenges.

Ever-changing identification requirements, different guidelines for every country, complex rules and regulations—it’s a lot to navigate. But travellers want to get lost in landscapes and cultures, not confusing government jargon. They want to move, and be moved. To never miss out on life’s big moments. And we believe nothing should stand in the way of that.

Our mission

To help travellers move freely around the world and shift the way the world's leading travel providers think about travel identification.

Annabelle Porter,
Customer Service Officer

Why us?

Powered by unmatched industry knowledge and expertise, our partners—from airlines to cruise lines to online travel agencies—use our secure solutions to connect the customer journey and turn an expense line into a revenue line.
Global reach
Access 64+ government systems with one universal API connection.
Enterprise security
99.5% uptime and modern security protocols.
Industry trust
Our WebApp has informed more than 2 billion travellers localized to 30 languages.
Modern infrastructure
Our cloud infrastructure provides security, scalability and reliability.
Data privacy
PIPEDA (Canada) and GDPR (EU) compliant.
Customer satisfaction
With a +99% success rate on visa applications, travellers rate our e-visa experience at  +70 Net Promoter Score.
Investor & Advisor Group

Leaders in the travel-technology world are joining us to drive innovation in the travel industry.

“Our team members were able to smash our goals quicker than we did before”

Annabelle Porter,
Customer Service Officer

“Our team members were able to smash our goals quicker than we did before”

Annabelle Porter,
Customer Service Officer

We’re proud to work with the world’s leading travel brands and organizations.

We’re honoured to have won these prestigious and recognized awards.

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Partner with us

Shift the way you think about travel requirements.

Explore the many ways we can partner together.

Ready? Let's Go.