Elevate your travel service with sherpaº

Maximize the value of your travel service by fully integrating travel visa requirements into your booking flow and website, with our White-label WebApp solution to display personalized notifications. Our solution not only streamlines the visa process for your clients, but also helps you stay updated with the entry requirements and restrictions, resulting in a seamless and hassle-free travel experience.

Embeddable Elements

Make your website or platform a go-to destination for visa information with our easy-to-use embeddable elements. Show your customers personalized entry requirements for the countries they want to visit. With these tools, you can ensure that your customers have the most up-to-date and accurate information at their fingertips, streamlining their travel experience and increasing their satisfaction with your service.
✓ Personalize customer fields with booking details
✓ Display domestic and international travel requirements, including visa requirements
✓ Fully responsive design for all device sizes
✓ Secure, PCI-compliant payment options
✓ Automatic updates for accurate information
✓ Minimizes user error and increases application success
✓ Localized for multiple languages
Read Documentation
Partners that choose this solution. You’ll be in good company.

Sherpa API

Streamline the visa application process for your customers with our API. Retrieve a wide range of entry requirements and travel restrictions, including visa, passport and vaccination requirements. Offer eVisa and eTA purchases, as an added service throughout the customer journey. Our API makes it easy to keep your customers informed and prepared for their trip, helping them have a smoother and more enjoyable travel experience.
✓ Data retrieved from over 2,000 sources including Government, Travel Organizations & Services and data sharing agreements
✓ Data is transmitted over SSL with TLS 1 (Transport Layer Security)
✓ Server-side encryption at rest under the 256-bit Advanced Encryption Standard
✓ Complies with Open API standard, identified by IATA as the best practice for the airline industry
✓ Access to independent sandbox and production environments
✓ Localized for multiple languages
Get API Access
Partners that choose this solution. You’ll be in good company.

White-Label WebApp

Offer your travellers all the information available in the Requirements API and earn commission on eVisa sales on the white-label WebApp that is managed and deployed by sherpa°.
✓ Co-branded with your logo
✓ Show international travel restrictions for over 180 countries
✓ Show domestic travel restrictions for the USA, UK, Canada, and Australia
✓ Allow travellers to subscribe to alerts for changes to travel restrictions for specific destinations
✓ Localized to multiple languages
✓ Ideal for teams with limited development resources
Read Documentation
Partners that choose this solution. You’ll be in good company.
Why the world’s leading travel brands partner with us
Condor logoG adventures logo

“Our customers were frustrated by hard-to-understand immigration and consulate websites. With sherpa°, we are now able to offer our customers a seamless and hassle-free travel experience all on one platform: our website.”

 
Matthias Knobloch, Condor, International Marketing Manager B2C

Annabelle Porter,
Customer Service Officer

“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”

Craig Nagy, G Adventures, Technology Director, Customer Systems

Annabelle Porter,
Customer Service Officer

Frequently Asked Questions

What languages do you support?

Our products are available in 25 languages including Spanish, German, and Simplified Chinese. The products also accommodate locales, including French Canadian and Brazilian Portuguese.

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Do you support paper visas?

To complement our best-in-class tools for processing eVisas and eTAs, we’re also developing a comprehensive solution to make buying paper visas (sometimes called “physical,” “regular,” “embassy” or “sticker” visas) as easy and seamless as possible.

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What data encryption protections do you employ?

Data access is tightly controlled and server-side encrypted at rest under the 256-bit Advanced Encryption Standard. Each encryption key is encrypted with a regularly rotated set of master keys. Data is transmitted over SSL with TLS 1.3

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Do you have a data retention policy?

Personally identifiable information (PII) is only stored as required. Customers may request access to their data or ask to have it deleted. All associated data is removed from the system and is irreversible.

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Who has internal access to customer data?

Access to PII is restricted by an explicit need-to-know basis, utilizes least privilege and is limited to those who need to perform their job duties. An example of this is our Operations and Support Team.

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What is your system uptime?

Our backend infrastructure is hosted on Google Cloud Platform (GCP) and is fully monitored to detect any downtime. Our service has a 99% or higher uptime. SLAs are available upon request.

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How do I get access to Sherpa’s API?

Request access to the API here.

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Where can I read more documentation?

See our developer hub here.

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Do you have a changelog?

See our changelog here.

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Customer Lifecycle

From planning to booking and day of travel,
be relevant at every stage of the customer lifecycle

Trip planning

Reduce planning anxiety by delivering personalized travel requirements to customers based on their nationality and destination. Keep travellers in the booking flow and help improve your conversion rate.

Trip booking

Offer eligible customers a seamless way to purchase eVisas, eTAs and ESTAs directly in the booking flow in a single step. Open a new eVisa ancillary revenue stream and improve the customer journey.

Check-in

Avoid trip disruptions by ensuring your customer is prepared for day of travel. Enable more online check-in opportunities for customers requiring eVisas and ensure there are no surprises during gate checks.

Enhance your experience

Open a new ancillary revenue stream.

Reduce your costs and operational risk while enhancing your customer experience.
Get a demo

You choose how you will work with us.

Get up and running quickly with embeddable widgets, intuitive APIs, or our white-label solution.

Sherpa API

Using a single API call, retrieve visa, passport and transit requirements, country restrictions and vaccination advisories. Fully integrated mobile and desktop experience.

Embeddable Widget

Display visa and documentation requirements on your website or customer management platform. Perfect for pilot projects.

White-Label Website

Offer your travellers all the information available in the Requirements API as a white-label website. Ideal for teams with limited development resources.