Visa Run Inc. (DBA “Sherpa”)
IMPORTANT: BY USING SHERPA, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.
1. ACCEPTANCE AND MODIFICATIONS
1.1 Agreement to Terms
By using Sherpa’s websites (including joinsherpa.com), applications, or services, you accept these Terms. “You” includes anyone you act for, including minors. If acting for others, you confirm authority to bind them.
1.2 Age Requirement
You must be at least eighteen (18) years old, or the age of majority in your jurisdiction (whichever is higher), to agree to these Terms and use our services independently. If you are under 18 (or the applicable age of majority), you may only use Sherpa with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
If you are submitting a visa application on behalf of a minor, you represent and warrant that: (a) you are the minor’s parent or legal guardian; (b) you have full legal authority to submit the application and bind the minor to these Terms; (c) all information provided about the minor is accurate and complete; and (d) you accept full responsibility for the minor’s application and any consequences arising therefrom.
1.3 Modifications
We may modify these Terms by posting updated Terms to our website with at least thirty (30) days’ prior notice to you via email or prominent notice on joinsherpa.com. Material changes will be identified in the updated Terms. Your continued use of our services after the effective date of the updated Terms constitutes your acceptance. If you do not agree to the updated Terms, you must stop using our services before the effective date. Only Sherpa’s CEO or authorized legal representative may waive or amend these Terms in writing.
2. WHAT WE DO AND DON’T DO
Sherpa operates as a technology platform that assists users in preparing and submitting travel documentation and applications. Sherpa is not a government agency, law firm, immigration consultancy, or legal representative.
2.1 Government System Dependency
Sherpa relies on third-party government systems, immigration authorities, and embassy platforms to process visa and travel authorization applications. These systems are outside Sherpa’s control and may experience delays, outages, processing backlogs, policy changes, or technical errors. Sherpa is not responsible for interruptions, delays, system errors, or failures occurring within government platforms or systems used by immigration authorities. Submission timestamps, processing timelines, and status updates are determined solely by the relevant government authority.
We provide:
- Document preparation and submission assistance
- Travel requirement information and guidance
- Application support and status updates
- AI-powered chatbot for general inquiries (see Section 3)
We do NOT:
- Guarantee visa approval or any outcome
- Control government decisions or timelines
- Act as government representatives
- Provide legal, immigration, or professional advice
All processing times are estimates based on historical averages. Actual times vary due to government workload, security requirements, holidays, system issues, or other factors beyond our control.
3. AI CHATBOT AND AUTOMATED SYSTEMS
3.1 Customer-Facing AI Chatbot
Sherpa offers an AI-powered chatbot (“Chatbot”) for customer support. The Chatbot uses artificial intelligence to provide general information, answer frequently asked questions, and assist with basic inquiries about our services.
AI INTERACTION NOTICE: When you interact with our Chatbot, you are communicating with an artificial intelligence system, not a human being. The Chatbot is an automated AI system that generates responses based on its programming and training data. If you require assistance from a human representative, you may request this at any time by visiting support.joinsherpa.com or by typing “speak to a human” in the chat interface.
3.2 Third-Party AI Systems
Sherpa may utilize third-party artificial intelligence systems to enhance our services, including but not limited to data analysis, application processing, fraud detection, document verification, and customer support automation. By using our services, you acknowledge that your information may be processed through these third-party AI systems as described in our Privacy Policy.
Sherpa takes reasonable steps to select reputable AI providers and enters into appropriate data processing agreements with each provider. While Sherpa exercises commercially reasonable oversight of its AI service providers, Sherpa’s liability for acts or omissions of third-party AI systems is limited to the extent directly caused by Sherpa’s failure to exercise reasonable care in the selection, instruction, or oversight of such providers. Sherpa shall not be liable for independent actions of third-party AI systems that occur despite Sherpa’s reasonable safeguards.
A current list of our subprocessors and service providers, including AI service providers, is available at joinsherpa.com/subprocessors. This list is updated periodically to reflect changes in our service providers.
Biometric Data and Non-Discrimination:
Our AI systems do NOT use biometric identification technologies such as facial recognition, fingerprint scanning, retina or iris scanning, voice recognition, or DNA/blood analysis for identification purposes. Our AI systems do NOT categorize, profile, or make decisions about individuals based on race, ethnicity, national origin, religion, sexual orientation, gender identity, or other protected characteristics. For complete details on our data practices, see our Privacy Policy.
3.3 Critical Limitations
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
- (a) NOT LEGAL OR IMMIGRATION ADVICE: Neither the Chatbot nor any AI system provides legal advice, immigration advice, tax advice, or any other professional advice. No attorney-client, advisor-client, or professional relationship is created. All advice is general in nature and does not constitute advice tailored to your specific circumstances.
- (b) NO GUARANTEE OF ACCURACY: AI technology has inherent limitations. Responses and outputs may be inaccurate, incomplete, outdated, or inappropriate for your specific situation. You must independently verify all information.
- (c) NOT A SUBSTITUTE FOR PROFESSIONAL CONSULTATION: For legal, immigration, financial, or other professional matters, consult qualified professionals.
- (d) NO BINDING COMMITMENTS: Neither the Chatbot nor any automated system can make binding commitments, modify these Terms, guarantee outcomes, or authorize refunds on Sherpa’s behalf.
- (e) IMMIGRATION OUTCOMES: Sherpa disclaims liability for any immigration outcomes, delays, rejections, or losses arising from immigration authorities’ decisions, inaccuracies in user-provided information, changes in immigration laws, or reliance on AI-generated information.
- (f) NO AUTOMATED VISA DECISIONS: Sherpa does NOT use AI or automated systems to make decisions regarding your visa eligibility or application outcomes. All substantive decisions affecting your visa application involve human review. AI is used only to help identify issues in applications, and for informational and customer support purposes.
3.4 Your Responsibilities
- Do not rely solely on AI responses for important decisions
- Verify information through official sources or qualified professionals
- Do not submit sensitive personal information (passwords, full payment details, government ID numbers) to the Chatbot unless specifically prompted through secure channels
- Contact human support for complex, urgent, or sensitive matters — you may request human assistance at any time on support.joinsherpa.com
- You have the right to request human review of any matter initially handled by our AI systems
3.5 Limitation of Liability for AI Systems
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHERPA SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, COSTS, OR EXPENSES ARISING FROM YOUR USE OF OR RELIANCE ON THE CHATBOT OR ANY AI SYSTEM, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM INACCURATE INFORMATION, MISUNDERSTANDINGS, TECHNICAL ERRORS, THIRD-PARTY AI SYSTEM FAILURES, OR YOUR DECISIONS BASED ON AI-GENERATED RESPONSES.
Nothing in this Section limits Sherpa’s liability arising from its negligence in the selection, configuration, or oversight of AI systems.
3.6 Data Processing in AI Interactions
Chatbot conversations and interactions with our AI systems may be logged and analyzed for quality assurance and service improvement purposes. Sherpa does not use identifiable customer conversation data to train machine learning models or AI systems. Where conversation data is used to improve automated responses, it is first anonymized or aggregated so that individual users cannot be identified. Personal data shared in Chatbot interactions is processed in accordance with our Privacy Policy, which governs data retention, security, and the lawful bases for each processing activity.
You may request deletion of your Chatbot conversation history by contacting privacy@joinsherpa.com.
4. SMS AND ELECTRONIC COMMUNICATIONS
4.1 Consent to Electronic Communications
Certain communications are necessary for Sherpa to provide its services, including application updates, document requests, payment confirmations, and government correspondence. If you withdraw consent to receive essential service communications, Sherpa may be unable to continue providing the services you requested. In such circumstances, Sherpa reserves the right to suspend or terminate the affected services.
By using our services, you consent to receive electronic communications from Sherpa, including emails, phone calls, SMS text messages, push notifications, and in-app messages regarding your applications, account, and our services. You agree that all agreements, notices, and communications we provide electronically satisfy any legal requirement that such communications be in writing.
4.2 SMS Terms
If you opt in to receive SMS notifications from Sherpa:
- (a) NO DELIVERY GUARANTEE: SMS delivery depends on mobile network conditions, carrier policies, and whether your device is switched on and within coverage. Sherpa is not a mobile network operator and does not guarantee delivery of any SMS message.
- (b) YOUR RESPONSIBILITY: You are responsible for providing an accurate mobile number and ensuring you are the owner or authorized user of that number. Any disclosure of your information resulting from an incorrect number or unauthorized use is at your sole risk.
- (c) CARRIER CHARGES: Message and data rates from your carrier may apply. Sherpa is not responsible for any charges imposed by your mobile carrier.
- (d) SERVICE CHANGES: Sherpa reserves the right to modify or discontinue SMS services at any time without notice.
- (e) NON-REFUNDABLE: Fees paid for SMS notification services, if any, are non-refundable.
4.3 Limitation of Liability for Communications
Sherpa is not responsible for any damages or losses arising from: delivery failures or delays of electronic communications; mobile network issues; carrier problems; your failure to receive messages due to spam filters, incorrect contact information, or device issues; or any third-party interception of communications.
4.4 Canadian Anti-Spam Legislation (CASL)
Sherpa distinguishes between transactional communications (such as application status updates, payment confirmations, and document delivery notifications) and commercial communications (such as marketing, promotions, and service upgrade offers). Transactional communications are sent as necessary to perform our services and do not require separate consent. Commercial communications are sent only with your express consent, which you may provide during account creation or at any later time. You may withdraw your consent to receive commercial communications at any time by clicking the unsubscribe link included in every commercial message, or by visiting support.joinsherpa.com.
Withdrawal of consent does not affect transactional communications. All commercial electronic messages from Sherpa include our legal name, mailing address, and contact information as required by CASL.
5. YOUR RESPONSIBILITIES
You are solely responsible for:
- Providing accurate, complete, and truthful information
- Ensuring documents meet government requirements
- Responding to requests within required timeframes
- Verifying visa requirements before travel
- Maintaining valid travel documents
- Not creating duplicate applications
5.1 Document Verification Requirement
IMPORTANT: When Sherpa delivers any travel document, visa, or application confirmation to you (whether by email, in-app, or otherwise), it is your responsibility to review and verify that all information is correct and complete as soon as reasonably practicable. You should notify Sherpa of any errors, omissions, or deficiencies within forty-eight (48) hours of delivery.
If you do not notify Sherpa within a reasonable time after delivery and Sherpa is unable to correct the error as a result (for example, because a government submission has already been made), Sherpa’s ability to assist may be limited. Sherpa will use reasonable efforts to correct reported deficiencies where it is still possible to do so. Nothing in this section limits rights that cannot be waived under applicable consumer protection law.
5.2 Response to Communications
We forward government emails within 48 hours, but you must check your email promptly and respond to deadlines. We are not responsible for the consequences of inaccurate information you provide or your failure to respond to government requests.
5.3 Travel Eligibility Responsibility
You remain solely responsible for confirming that you meet all entry requirements for your destination, including visa validity, passport validity, transit requirements, health documentation, financial documentation, and airline boarding requirements. Possession of a visa, travel authorization, or Sherpa-processed documentation does not guarantee entry into any country. Final admission decisions are made by immigration authorities and border officials at the port of entry. Sherpa is not responsible for denied boarding, refusal of entry, missed flights, travel disruptions, or other losses resulting from entry decisions made by airlines, border officials, or immigration authorities.
Entry requirements vary by country and may change without notice. Requirements may include passport validity periods, blank passport pages, return or onward travel proof, health documentation, financial documentation, or other conditions imposed by immigration authorities or airlines. You are responsible for ensuring that your passport and travel documentation meet all applicable requirements for your destination and transit countries.
6. FEES AND PAYMENT
Unless otherwise indicated, all amounts are in USD and exclude applicable taxes. Government fees are set by authorities (not Sherpa), subject to change, and non-refundable once paid to the government. Payment is processed by PCI-DSS-compliant third parties; we do not store complete payment card information.
7. REFUND POLICY
7.1 Before Government Submission
Service fees are fully refundable. Government fees are refundable only if not yet paid to the authorities.
7.2 After Government Submission
Service fees and government fees are NON-REFUNDABLE regardless of outcome.
7.3 No Refunds For
Visa denials, duplicate applications, processing delays, travel plan changes, failure to provide required documents, government requirement changes, incorrect information you provided, completed services, force majeure events, or account termination for cause.
7.4 Refund Process
Eligible refunds are processed to the original payment method in the original currency. No refunds for payments over 90 days old. To dispute a charge, contact support within 30 days with your order number. Nothing in this Section limits any rights you may have under applicable consumer protection legislation or your payment provider’s dispute resolution process.
8. ACCOUNT SUSPENSION AND TERMINATION
8.1 Your Right to Terminate
You may close your account at any time by visiting your profile on apply.joinsherpa.com/profile. Account closure does not entitle you to refunds for services already rendered or applications already submitted. If you need further assistance or have questions about your account closure, please visit support.joinsherpa.com.
8.2 Our Right to Suspend or Terminate
Sherpa reserves the right, in its sole discretion and without prior notice, to suspend or terminate your account and access to our services at any time, including but not limited to:
- Violation of these Terms
- Providing false, misleading, or fraudulent information
- Submitting fraudulent applications or documents
- Abusive, threatening, or harassing behavior toward Sherpa staff
- Suspected illegal activity or violation of any law
- Creating multiple accounts or duplicate applications
- Attempting to circumvent security measures or abuse our systems
- Non-payment or chargeback disputes
- Any other reasonable ground related to the integrity, security, or lawful operation of our services
8.3 Effect of Termination
Upon suspension or termination: (a) your right to use our services immediately ceases; (b) you remain liable for all charges incurred prior to termination; (c) NO REFUNDS are due for termination for cause; (d) Sherpa may, but is not obligated to, complete any pending applications at its discretion; (e) Sections 3.3, 3.5, 9, 10, 11, 12, 13, 15, and 16 shall survive termination.
8.4 Reactivation
If your account is terminated for cause, you may not create a new account without Sherpa’s prior written consent. Any attempt to circumvent termination may result in legal action.
9. LIMITATION OF LIABILITY
9.1 Maximum Liability
IN NO EVENT SHALL SHERPA’S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS EXCEED THE GREATER OF: (A) THE SERVICE FEES (EXCLUDING GOVERNMENT FEES) YOU PAID FOR THE SPECIFIC SERVICE AT ISSUE, OR (B) FIVE HUNDRED UNITED STATES DOLLARS (US$500). MULTIPLE CLAIMS DO NOT INCREASE THIS LIMIT.
9.2 Excluded Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR: visa denials or government decisions; government delays or requirement changes; third-party service failures (including AI systems); courier or postal issues; SMS or communication delivery failures; lost profits, revenue, or business opportunities; travel costs, accommodation, or rebooking fees; missed events; emotional distress; or any indirect, incidental, special, consequential, or punitive damages.
9.3 Document Loss
If documents are lost due solely to our proven gross negligence, our liability is limited to official government replacement fees only. We are not liable for documents lost by couriers, government, third parties, or events beyond our control.
9.4 Essential Acknowledgment
You acknowledge these limitations reflect the allocation of risk and that we would not provide services without them. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the fullest extent permitted by law.
9.5 Travel Planning Disclaimer
Users are responsible for making their own travel arrangements and decisions. Sherpa does not guarantee that visas, travel authorizations, or documentation will be issued before any planned departure date. You should not make non-refundable travel bookings, reservations, or financial commitments based solely on estimated processing times or application status updates provided by Sherpa. Sherpa is not responsible for missed flights, canceled trips, accommodation costs, itinerary changes, or any other travel-related losses arising from visa processing timelines, government decisions, document issues, or delays outside Sherpa’s control.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sherpa and its agents, suppliers, directors, officers, and employees from any claims, liabilities, damages, and expenses (including legal fees) arising from: your breach of these Terms; your use of our services; inaccurate information you provide; your violation of laws or third-party rights; claims by third parties related to your use; unauthorized use of your account; or your reliance on AI systems contrary to the limitations stated herein.
This indemnification obligation applies only to the extent permitted by the applicable law of your jurisdiction and does not require you to indemnify Sherpa for losses arising from Sherpa’s own negligence or breach of these Terms.
11. FORCE MAJEURE
Neither party is liable for failures or delays caused by circumstances beyond reasonable control, including natural disasters; war or terrorism; government actions or sanctions; changes in law; embassy closures; cyberattacks; system failures; labor disputes; utility failures; or travel restrictions.
The affected party must notify the other as soon as practicable. Performance obligations are suspended during the event. No refunds are due solely for force majeure events.
If a Force Majeure Event continues for more than sixty (60) days and materially prevents Sherpa from performing its obligations, either party may terminate the affected services upon written notice. In such event, Sherpa shall refund any service fees paid for services not yet rendered as of the termination date. For greater certainty, this Force Majeure provision does not excuse non-performance to the extent the event was reasonably foreseeable and its effects could have been mitigated through commercially reasonable measures.
12. INTELLECTUAL PROPERTY
All Sherpa content is protected by copyright and trademark laws. Unauthorized use is prohibited. You receive a limited, non-exclusive, non-transferable license to use Sherpa solely for obtaining our services.
13. PRIVACY AND DATA
13.1 General Data Handling
Your data is handled per our Privacy Policy (incorporated by reference). We process your personal data as necessary to perform our obligations under these Terms and as further described in our Privacy Policy, which sets out the lawful bases for each processing activity. You warrant all data provided is accurate. We cannot guarantee complete security for electronic transmissions. You consent to sharing your data with government authorities as necessary to process applications; once transmitted, such data is subject to their policies.
For information about your data protection rights, including rights of access, rectification, erasure, and portability, please see our Privacy Policy.
13.2 International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including Canada (where Sherpa is headquartered), the United States (where certain service providers are located), and countries where government visa authorities are located. These countries may have data protection laws that differ from those in your jurisdiction.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland:
- (a) TRANSFERS TO CANADA: Transfers to Sherpa in Canada are covered by the European Commission’s adequacy decision recognizing Canada (for commercial organizations subject to PIPEDA) as providing adequate data protection.
- (b) TRANSFERS TO THE UNITED STATES: Where we transfer personal data to service providers in the United States, such transfers are made to recipients certified under the EU-US Data Privacy Framework (and/or the UK Extension to the EU-US Data Privacy Framework for UK users), or pursuant to Standard Contractual Clauses (SCCs) approved by the European Commission, or the UK’s International Data Transfer Agreement (IDTA) as applicable. You acknowledge that data stored with US-based service providers may be subject to US laws, including the Clarifying Lawful Overseas Use of Data (CLOUD) Act, which may permit US government authorities to access data pursuant to valid legal process.
- (c) TRANSFERS TO GOVERNMENT AUTHORITIES: Visa processing inherently requires the transfer of your personal data to government authorities in your destination country. Such transfers are necessary for the performance of your contract with us (Article 49(1)(b) GDPR) and/or are made with your explicit consent (Article 49(1)(a) GDPR), which you provide by submitting your visa application through our services.
- (d) ACKNOWLEDGMENT OF RISK: You acknowledge that visa processing inherently requires transfer of your personal data to government authorities in countries that may not have data protection laws equivalent to those in the EEA, UK, or Switzerland. By using our services, you explicitly consent to such transfers as necessary to process your visa application.
For more information about the safeguards we use for international data transfers, please visit support.joinsherpa.com to contact our team.
13.3 Security
Appropriate technical and organizational measures have been implemented by Sherpa and any third party to comply with applicable data protection laws.
14. THIRD-PARTY SERVICES
We use third-party service providers for functions including payment processing, document delivery, communications infrastructure, identity verification, hosting, and AI services. Where such providers process personal data on Sherpa’s behalf, they act as data processors and are bound by contractual data processing agreements that require them to protect personal data in accordance with applicable law. Sherpa remains responsible for its processors as required under applicable data protection law, but is not liable for independent acts or omissions of third parties outside Sherpa’s reasonable control. External links provided through our services do not constitute endorsement and Sherpa is not responsible for the content, security, or practices of third-party websites.
15. DISPUTE RESOLUTION AND BINDING ARBITRATION
15.1 Agreement to Arbitrate
YOU AND SHERPA AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, OUR SERVICES, OR YOUR USE OF SHERPA (COLLECTIVELY, “DISPUTES”) SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, RATHER THAN IN COURT, except that either party may bring individual claims in small claims court if they qualify.
BY AGREEING TO THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.
15.2 Arbitration Procedures
Arbitration shall be administered by the ADR Institute of Canada (ADRIC) under its Arbitration Rules, or if ADRIC is unavailable, by a mutually agreed arbitration body, or if the parties cannot agree, by an arbitration body appointed by the Ontario Superior Court of Justice. The arbitration shall be conducted by a single arbitrator in Toronto, Ontario, Canada. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
15.3 Arbitration Costs
Filing fees shall be paid by the initiating party. Sherpa will pay arbitration administration and arbitrator fees, except that if the arbitrator finds your claim frivolous, you agree to reimburse Sherpa for such fees. Each party bears its own attorney’s fees unless the arbitrator awards fees to the prevailing party.
15.4 Class Action Waiver
ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. You waive any right to participate in class actions against Sherpa. The arbitrator may not consolidate claims or preside over any class proceeding.
15.5 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to legal@joinsherpa.com within THIRTY (30) DAYS of first accepting these Terms. Your notice must include your name, address, email, and a clear statement that you wish to opt out of binding arbitration. If you opt out, you and Sherpa agree to submit to the exclusive jurisdiction of the courts in Toronto, Ontario.
15.6 Pre-Arbitration Dispute Resolution
Before initiating arbitration, you must send a written Notice of Dispute to legal@joinsherpa.com describing the dispute and requested relief. Sherpa will attempt to resolve the dispute informally within 30 days. If not resolved, either party may commence arbitration.
15.7 Exceptions
Notwithstanding the above, either party may seek injunctive relief in court for intellectual property infringement or to prevent irreparable harm pending arbitration.
15.8 Governing Law
These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Nothing in this Section limits any mandatory consumer protection rights available to you under the laws of your country of residence, including the right to bring disputes before competent courts where such rights cannot be waived.
15.9 Limitation Period
Any claim arising out of or related to these Terms or our services must be brought within ONE (1) YEAR after the cause of action accrues, or such longer period as required by the mandatory laws of your jurisdiction, whichever is greater. Claims not brought within the applicable limitation period are permanently barred.
16. GENERAL PROVISIONS
Entire Agreement: These Terms constitute the entire agreement and supersede all prior agreements.
Severability: Invalid provisions are severed; remaining provisions remain enforceable. If the class action waiver in Section 15.4 is found unenforceable in a particular jurisdiction, the remainder of this arbitration agreement shall continue to apply in that jurisdiction, and any class, collective, or representative proceeding shall be conducted in arbitration rather than in court.
No Waiver: No waiver of any breach constitutes waiver of other breaches. Waivers must be in writing.
Assignment: You may not assign these Terms without our consent. We may assign without restriction. In the event of an assignment, Sherpa will notify you and the assignee will be bound by these Terms and Sherpa’s Privacy Policy.
Survival: Sections 3.3, 3.5, 9, 10, 11, 12, 13, 15, and 16 shall survive termination or expiration of these Terms.
17. CONTACT
Visa Run Inc. (DBA Sherpa)
489 - 340 King Street East, Toronto, Ontario, Canada M5A 1K8
- Support: support@joinsherpa.com
- Legal: legal@joinsherpa.com
- Privacy: privacy@joinsherpa.com
BY USING SHERPA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.
