Own your customer’s travel document experience

Embed real-time travel requirements and eVisa applications in your booking flow. Better experience for your customers, new revenue for you.

Looking to apply for a visa? Visit Sherpa for travelers

Trusted by the world's leading airlines and travel brands.

  • American Airlines
  • Air Canada
  • KLM
  • Etihad Airways
  • Virgin Atlantic
  • JetBlue
  • LOT Polish Airlines
  • TAP Air Portugal
  • Aeroméxico
  • Air Transat
  • Wizz Air
  • Norse Atlantic Airways
  • Flight Center
  • Intrepid Travel
  • G Adventures
  • Internova Travel Group
  • Dohop
  • Expedia
  • ZipAir
  • Vueling
  • Perk

Documentation is broken. We fixed it.

A traveller sitting in an airport gate area with his head in his hand, phone in the other, departure boards behind him
  • Unsupported applications
  • High risk of error
  • No application tracking
  • Unclear requirements
  • Outdated information
  • Denied boardings
  • Passenger fines
A traveller walking through an airport fast track lane with a suitcase, checking his phone
  • 24/7 support
  • Human-focused questions
  • Pre-filled to minimize errors
  • Real-time requirements
  • Trackable applications

What changes with Sherpa

Answer customers’ questions in real-time

Travel requirements and documents are mandatory, the poor experience doesn’t have to be, empower customers in your own environment before they travel.

4.6 on Trustpilot

Turn a compliance moment into revenue

Customers are paying for visas. When they apply with you, the process is simpler and supported, and you earn on a service you currently hand to someone else.

Up to $6.80 per Pax

Fewer disruptions, lower operational cost.

Real-time requirements data means fewer passengers arriving underprepared, fewer denied boarding incidents, and less burden on your ground teams.

Over 2 billion journeys informed

Two products, one journey.

Customers need two things: to know which documents they need, and to get them. We do both, inside your customer flow.

Travel Requirements

Real-time verified entry requirements across 220 destinations and 10 categories. Everything your customer needs to know before they travel.

Explore requirements

Travel Documentation

Customers can apply for their eVisa, eTA, or arrival forms for over 87 countries without leaving your customer flow.

Explore documentation

What does it take to add Sherpa?

  1. Select the right moments

    Each customer journey is different, but we know when your customer needs answers

  2. Pair with the right message

    Tailored to your customer, we're the next step in your personalization program

  3. An extension of your brand

    Whether you embed or build Sherpa into your platform our API looks and feels like you

  4. Always on, and ready to help.

    Our requirements are updated and verified in real-time, with a 24/7 support engine

  5. Easy and fast to implement

    Live in your product in as little as 7 days, you just decide how much UX you want to control

The Sherpa requirements panel inside a booking flow, showing a United Kingdom eTA with a Start Application button

Partner with Sherpa

Group of travelers hiking together on a sunlit trail

Sherpa for Travel Operators

Deliver the complete package for your customers, going beyond compliance to remove risk.

Customers love our integrated visa service

Real reviews from passengers who applied through their airline or travel brand.

Easy process with 'step by step' instructions. No surprise, as Sherpa is linked with Delta Airlines, so there are both high expectations and lots of experience on this requirement for travel to England (London).

Delta Air Lines
Delta passengerVerified customer

I was booking an international flight on the British Airways site and noticed the Sherpa integration. It made the entire screening process foolproof. The tool pre-checks your information against strict entry regulations to ensure you don't get caught off guard at the gate.

British Airways
British Airways passengerVerified customer

The company works very well and very fast. I'd been working on the government site, but it kept going wrong. Fortunately, on the recommendation of TUI, I ended up here. I was guided through the site well and received the result directly via email. I am very happy with this site.

TUI
TUI customerVerified customer

Trust and reliability

Sherpa is designed with the highest commitment to trust, security and compliance.

SOC 2 Type II compliantSOC 2 Type II
GDPR compliantGDPR
PCI DSS compliantPCI DSS

2 billion

journeys informed by Sherpa

300 million

API requests per month

64+

government connections

Are you ready to help your customers cross borders?

Trusted to cross borders.

Traveling soon? The Sherpa app is built for you.