Our Story

We're sherpa°—your guide to providing travel identification requirements so your customers can move freely, wherever life takes them.

Travel inspires us.

Life doesn't happen standing still. A wedding in Delhi. Business in Berlin. A reunion somewhere the family hasn't quite agreed on yet. Life, and everything that makes it meaningful—connection, opportunity, experiences—requires the freedom to move. And that can bring big challenges.

Ever-changing identification requirements, different guidelines for every country, complex rules and regulations—it's a lot to navigate. But customers want to get lost in landscapes and cultures, not confusing government jargon. They want to move, and be moved. To never miss out on life's big moments. And we believe nothing should stand in the way of that.

Our mission

To help customers move freely around the world and shift the way the world's leading travel providers think about travel identification.

Why us?

Powered by unmatched industry knowledge and expertise, our partners—from airlines to cruise lines to online travel agencies—use our secure solutions to connect the customer journey and turn an expense line into a revenue line.

Global reach

Access 64+ government systems with one universal API connection.

Enterprise ready

SOC2 certified with comprehensive security assessment support.

Industry trust

We power eVisa and Travel Documentation Systems for over 30 international airlines.

Modern infrastructure

Our cloud infrastructure provides security, scalability and reliability.

Data privacy

PIPEDA (Canada) and GDPR (EU) compliant.

Customer satisfaction

With a +99% success rate on visa applications, customers rate our eVisa experience at +70 Net Promoter Score.

Investor & Advisor Group

Leaders in the travel-technology world are joining us to drive innovation in the travel industry.

Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.

— Matthias Knobloch, International Marketing Manager B2C, Condor

We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.

— Craig Nagy, Technology Director, Customer Systems, G Adventures

Partnering with sherpa˚ gave our global travel brands the important ability to show our customers where they can travel and what to expect when they get there. Given our guest safety and wellbeing is paramount for TTC and our brands, this information is vital to our travelers, from day one, and the sherpa˚ team has exceeded our expectations in delivering an excellent way to achieve this. Through their exceptional flexibility and quick collaboration, we launched fourteen branded widgets across our portfolio of sites in under one month. I highly commend the sherpa˚ team for their commitment to service while we work together to restore consumer confidence to travel.

— Dan Christian, Global Chief Digital Officer, TTC

It's never been more critical for everyone—from employees to travel managers—to have real-time access to international travel procedures and information. Through our partnership with sherpa°, travelers no longer have to search multiple websites or resources for the latest information on international travel restrictions. Instead, travelers can quickly learn all the pertinent requirements for international trips while they are booking on the TripActions platform. The product and implementation teams at sherpa° were great to work with, and most importantly, helped us meet the urgent needs of our travelers at the fast-paced development timelines they've come to expect.

— Danny Finkel, Chief Travel Officer, TripActions